Privacy

Privacy Policy

 

Last Modified: December 1st, 2023

This data privacy policy covers data collected by City Teaching Alliance staff and maintained on Information Technology systems overseen by City Teaching Alliance staff as part of the teacher preparation program.

City Teaching Alliance collects Applicant and Participant data in connection with our teacher training program.  Characteristics of these data types are defined below.

Data Categories

Data may be collected directly by City Teaching Alliance, by our Institute of Higher Education (IHE) partner(s) or shared by our district and school partners.

For people interested in joining City Teaching Alliance, we collect the following types of information.  This information is typically submitted by applicants to our program or collected by City Teaching Alliance during our program.

  1. Participant names
  2. Participant contact information including addresses, emails, and phone numbers
  3. Self-identified demographic information
  4. Prior involvement in working with youth including work with City Year and other AmeriCorps programs
  5. Work experience
  6. Date of birth
  7. College background, including major, GPA, and transcripts
  8. Letters of recommendation
  9. Participant Social Security Number
  10. Financial information necessary to process payments
  11. Name of the school(s) where a participant works or is placed
  12. Grades & subjects a participant is teaching
  13. Results of licensure exams required to qualify for a teaching credential
  14. Participant emergency contact information
  15. Participant employee IDs, Praxis IDs, and Higher Ed ID numbers
  16. Disclosed prior financial information. At the applicant stage collect info about debt load, and Segal awards to help tailor messaging and portal experience.

Upon acceptance to the City Teaching Alliance program, the following information may be collected by City Teaching Alliance or by our IHE partner(s) and shared with City Teaching Alliance.  This arrangement is spelled out in a FERPA release which participants sign at the start of the City Teaching Alliance program.

  1. Records and information relating to grades, course performance, attendance, disciplinary proceedings, tuition and fees, schedules, and financial aid.
  2. Records and information relating to coaching, observation, feedback, and evaluation
  3. Financial grant data.

Data Storage and Security

Applicant and Participant Data are stored in online systems maintained by City Teaching Alliance staff. City Teaching Alliance online systems are protected by the following security controls.

  1. Applicable industry-standard security protocols such as HTTPS, MFA, encryption in transit and at rest, and password policies.
  2. Controlled and documented access provisioning of user accounts. Only City Teaching Alliance staff and faculty may be issued a user account. All user accounts and access to City Teaching Alliance data systems are terminated immediately when a City Teaching Alliance staff or faculty member’s employment is terminated.
  3. Regular auditing of accounts, security groups, and permission assignments within the City Teaching Alliance data systems for appropriate access levels. Users are only granted the minimum access to data necessary for their job functions.
  4. Prompt remediation of any identified security vulnerabilities in City Teaching Alliance data systems.
  5. Adherence to industry best practices for administrative, physical, or technical safeguards of Applicant and Participant Data as identified by City Teaching Alliance Information Technology staff.

Any identified data security breach will be dealt with according to the procedures outlined in the City Teaching Alliance Information Technology Incident Response Plan.

Data Usage

Usage of Applicant and Participant Data is restricted to those City Teaching Alliance staff and faculty who have a need to access it as part of their job function.

Job categories with a demonstrated need to access Participant Data are as follows:

  1. Members of the City Teaching Alliance Performance & Evaluation Team for purposes of participant evaluation and progress in our program.
  2. Members of City Teaching Alliance Site Teams who manage daily contact with and logistics of participants in our program.
  3. Members of the City Teaching Alliance Faculty Team at the Director or Lead levels only for the purposes of performance evaluations of and access to directory information for participants in our program.
  4. Members of the City Teaching Alliance Recruitment, Selection, and Admissions Team for the purposes of participant application and entry into City Teaching Alliance program.
  5. Members of the City Teaching Alliance Teacher Experience Team for purposes of directing financial grants and benefits and AmeriCorps enrollment.
  6. Members of the City Teaching Alliance Information Technology Team for the purposes of maintaining the data systems and/or troubleshooting any issues that arise with data systems or records housed in them.

Student Data

    1. Usage of Student Data is restricted to those City Teaching Alliance staff and faculty who have a need to access it as part of their job function. Job categories with a demonstrated need to access Student Data are as follows:
      • Members of the City Teaching Alliance Performance & Evaluation Team who perform data analysis for the purposes of evaluating participant performance as it relates to the performance of students in our participants’ classrooms.
      • Members of the City Teaching Alliance Information Technology Team for the purposes of maintaining the data systems and/or troubleshooting any issues that arise with data systems or records housed in them.
    2. Additional usage of Student Data involving outside parties may occasionally occur for the purposes of City Teaching Alliance program participant evaluation. In the case of third-party data analysis, all personally identifiable information is removed from Student Data and only anonymized data is used.

All City Teaching Alliance staff and faculty abide by confidentiality agreements as outlined in the City Teaching Alliance Handbook as well as any data privacy regulations involved in the handling of Participant or Student Data such as FERPA.

Data Retention

  1. Participant Data – Participant Data is maintained indefinitely in City Teaching Alliance data systems.
  2. Sensitive information such as SSN and banking information will be purged after the fourth year in the program (Year 3 Fellow). Partial SSNs can be kept on file indefinitely (Last 5 digits).

Social Media and SMS

We may maintain pages for our Company on social media platforms, such as LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms.

    1. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

We do not sell your personal information or the personal information of your users.

Information we obtain from other third parties

We may receive personal information about you from third-party sources, such as marketing partners, publicly available sources, and data providers. Our use of any information obtained from our business customers is restricted by our agreements with those business partners.

  1. A list of our sub-processors and the nature of processing can be requested by contacting [email protected].

Marketing and advertising

We do not sell your personal information or the personal information of your users. We, our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes:

Direct marketing

  1. We may send you City Teaching Alliance-related direct marketing communications as permitted by law, including by email and mail.
  2. You may opt out of our marketing communications as described in the Opt-out of marketing communications section below.

Interest-based advertising

  1. We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications, and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also use information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising Choices section below.

Cookies and Other Information Collected by Automated Means:

  1. We, our service providers, and our business partners may automatically log information about you, your computer, and activity occurring on or through the Service.
  2. The information that may be collected automatically includes your computer type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites.
  3. On our web pages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons.

Your Choices

In this section, we describe the rights and choices available to all users:

  1. Access or Update Your Information: If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
  2. Text message communications: We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.
  3. Opt-out of text message communications: You may opt out of text messaging at any time by replying to any message with STOP contacting us at [email protected]. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by City Teaching Alliance, and you may opt out of those in a similar fashion.
  4. Opt-out of marketing communications: You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected]. You may continue to receive service-related and other non-marketing emails.
  5. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly.